SERIALIZED PRODUCT RECORDS

Serialized product records.
The item, in context.

Move from a serial number to the product, lot, location and events associated with that item.

Illustrative medicine cartons with unit-level identification labels and a citron traySAME DATA. FURTHER GOOD.
01 / THE WORKFLOW

More useful than an identifier on its own.

An item record gives operations a place to begin. Use the serial to find context, then follow the available activity rather than searching across unrelated documents.

Illustrative pharmacy receiving workflow: scanning a medicine carton
Start with the item in front of you.
01

Product and lot

Connect the unit-level identifier with the product and lot details in the record.

02

Status and location

See the operational status and location associated with the item.

03

Activity

Follow the events and partner records available to your organization.

THE WORK, MADE VISIBLE

A serialized record is a connected identity.

Two cartons can share a product code and lot while representing different units. The serial distinguishes the unit within the applicable product-identifier context. The lot, expiration, location and event history answer different operational questions; none should be treated as a substitute for the unit identity.

  1. 01

    Product

    What type of medicine is represented?

  2. 02

    Lot & unit

    Which batch and serialized item are involved?

  3. 03

    Event

    What activity is recorded for that item?

  4. 04

    Partner

    Which source or recipient is associated with the data?

ILLUSTRATIVE WORKFLOW · THE IMPLEMENTATION FOLLOWS YOUR OPERATING REQUIREMENTS

02 / THE WORKFLOW

A practical lookup test.

Select a sample serialized item. Find it in inventory, inspect its location and lot, then review the receiving event. Repeat with an item that requires investigation. A useful evaluation shows both the normal path and the points where human review is needed.

THE DETAIL THAT MATTERS

Read each field for a different question.

Read each field for a different question.
RecordWhat it tells youWhat it does not replace
Product identifierWhich product is represented.The identity of an individual unit.
SerialWhich unit, in its product context.Lot information or event history.
Lot / expirationBatch and expiry context.Evidence of a specific movement.
Event and locationAn activity recorded for the item.A complete history from sources not available to you.
03 / THE WORKFLOW

Keep the record’s coverage clear.

The history available in a system depends on the records it receives and the access granted to the user. Identify the systems and trading partners that contribute information; do not assume a complete view of every external movement.

04 / THE WORKFLOW

Make the next action clear.

When investigating a unit, begin with the product and serial, then use lot and event information to narrow the question. If an activity is missing, identify which source should have provided it. A traceability history can only describe the records available to the organization; unexplained gaps should remain visible as questions to resolve.

Illustrative pharmaceutical outbound packing station
Ready for the next handoff.
A CLEARER PICTURE

Questions worth
asking.

Is a serial number the same as a SKU?

No. A SKU commonly identifies a product type in a business catalog. A serial helps distinguish a particular unit within an identification scheme.

Can I see the interface?

The Connect RX home includes an interactive product concept with sample inventory, item activity and outbound documents.

LET’S CONNECT

Bring your workflow.
Let’s find the connection.

Your systems. Your partners. The task you need to complete.

Discuss your workflow