1. Information we collect.
(a) Business contact information you provide: name, company, job title, business email, and phone number. (b) Connection and technical data you provide to establish the integration: server URL, port, public keys, certificates, and related configuration. (c) Information collected automatically when you use the portal: IP address, browser type, pages visited, and interactions, collected through cookies and similar technologies (see section 6). (d) Communications you exchange with us, including support requests.
2. How we use information.
We use this information to: set up, operate, and troubleshoot the connection between your systems and ours; verify your identity and keep the portal secure; send operational messages about your registration, connection status, and support; comply with legal and regulatory obligations, including supply chain traceability requirements; and, with your consent, send you updates and marketing communications about our products and services.
3. Legal bases.
Where required by applicable law, we process your information to perform our agreement with your company, to pursue our legitimate interests in operating and securing the integration, to comply with legal obligations, and based on your consent for marketing communications.
4. How we share information.
We do not sell your personal information. We share it only with: service providers that host and operate the portal and our communications (under confidentiality obligations); our affiliates and professional advisers; and authorities when required by law. Trading partner connection data is used solely to operate the exchange of files between our systems.
5. Data retention.
We keep registration and connection records for as long as the partnership is active and afterwards as required by law or for legitimate business purposes, such as audit and traceability obligations. Consent records are kept as evidence of compliance.
6. Cookies and tracking.
The portal uses cookies and tracking pixels to measure usage and improve our onboarding and communications. You can control cookies through your browser settings. Where required, non-essential cookies are only set with your consent.
7. Security.
We apply technical and organizational measures appropriate to the risk, including encrypted transmission (AS2/TLS), access controls, and credential expiration. Temporary registration credentials expire automatically.
8. Your rights.
Depending on your location, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at [email protected]. We will not discriminate against you for exercising them.
9. Marketing choices.
You can opt out of marketing communications at any time via the unsubscribe link in any marketing email or by contacting [email protected]. Operational messages about your connection are not affected.
10. International transfers.
Your information may be processed in countries other than your own, including the United States and Brazil. Where required, we use appropriate safeguards for such transfers.
11. Changes.
We may update this notice. Material changes will be communicated through the portal or by email, with the new version and effective date.
12. Contact.
Jolifox LLC, 759 SW Federal Highway, Suite 304, Stuart, FL 34994, USA — [email protected].