MICROSOFT DYNAMICS 365 INTEGRATION

Microsoft Dynamics 365 + Connect RX.
Keep the product in context.

Connect Dynamics 365 company and warehouse context with product traceability.

Hospital supply coordinator reviewing delivery cartons in central receivingSAME DATA. FURTHER GOOD.
01 / THE WORKFLOW

The pharmaceutical connection.

A pharmaceutical business may use Dynamics across several legal entities or facilities. A medicine’s record needs the correct organization and operational location as well as its product identity. The integration resolves those relationships before information is exchanged with a partner.

THE WORK, MADE VISIBLE

Follow the references through the workflow.

Illustrative pharmaceutical integration flow. The selected interfaces and responsibilities are defined for your environment.

  1. 01

    Dynamics company

    The organization behind the transaction.

  2. 02

    Operational site

    The warehouse or receiving location.

  3. 03

    Serialized record

    The unit and available event information.

  4. 04

    Partner exchange

    The data expected by the next organization.

ILLUSTRATIVE WORKFLOW · THE IMPLEMENTATION FOLLOWS YOUR OPERATING REQUIREMENTS

02 / THE WORKFLOW

An operating example.

Use a receiving flow at one warehouse and compare it with a second site. Establish which company owns the transaction, which location code appears in the event and where the product data originates. Test those boundaries explicitly before extending the workflow.

Illustrative hospital pharmacy receiving area
A clearer handoff at the pharmacy.
THE DETAIL THAT MATTERS

Data to prepare for the connection.

Data to prepare for the connection.
InformationExample of its purposeOwner to identify
Product and unit identifiersLocate the serialized medicine.Product and serialization source.
Business referenceRelate the unit to the relevant operation.ERP, warehouse or service system.
Event and locationExplain the activity represented in the record.Operational source and location-data owner.
Partner payloadMake the information interpretable by the recipient.Sending and receiving integration teams.
03 / THE WORKFLOW

Agree on the information boundary.

Identify the system of record for the product, lot, serialized unit and location. Define which business reference ties the ERP or service record to the traceability task. The interface should preserve those relationships and make an unknown reference a specific issue to resolve.

01

Identifiers

Product and serial context, partner references and site identifiers.

02

Events

The receiving, shipping or other activity represented in the data.

03

Ownership

The source of each record and the team responsible for corrections.

04 / THE WORKFLOW

Fit the interface to the deployed environment.

Microsoft documents synchronous and batch integration patterns for finance and operations apps. Choose the actual application first: Finance, Supply Chain Management and Business Central are not interchangeable interfaces. The connection design follows your application, data entities, timing and permissions. The Connect RX implementation also agrees the event payload, partner specification and expected business response. Use a normal movement and an exception to validate the complete handoff.

LET’S CONNECT

Bring your workflow.
Let’s find the connection.

Your systems. Your partners. The task you need to complete.

Discuss your workflow