INTEGRATIONS

Your systems and partners.
A connection with a clear scope.

Plan the path between your operational systems, serialized product records and the organizations you exchange data with.

Discuss your workflow

Illustrative systems integration workspace

SAME DATA. FURTHER GOOD.

01 / THE WORKFLOW

Start with the information flow.

Identify which system owns each piece of information. An ERP, warehouse system and trading partner may each contribute different identifiers, events or documents. The integration review makes those responsibilities explicit.

Illustrative business infrastructure with organized server connections — The connection behind the exchange.

Business systems

Product, order and location context from the systems your team already uses.

Traceability data

Serialized item records and the event information associated with them.

Trading partners

Data handoffs and the responses expected from each recipient.

THE WORK, MADE VISIBLE

Connect the systems, preserve their responsibilities.

An ERP can provide commercial order context. A WMS can provide warehouse activity. A serialization environment can provide unit-level information. The integration connects the agreed references between those sources and Connect RX, rather than assuming one application owns every part of the story.

01
ERP / WMS
Business references and physical activity.
02
Identifier model
Product, organization and location relationships.
03
Connect RX
Serialized records and their operational context.
04
Trading partner
The agreed event exchange and response.

ILLUSTRATIVE WORKFLOW · THE IMPLEMENTATION FOLLOWS YOUR OPERATING REQUIREMENTS

02 / THE WORKFLOW

What to bring to an integration review.

Prepare the system names, partner specifications and sample files, with sensitive data removed. Include versions, volume patterns, error scenarios and the team responsible for each endpoint. Those details determine the integration scope.

Illustrative operations team reviewing a workflow together — Bring the people and the process together.

01
Interfaces
Available APIs, file exchanges and existing middleware.
02
Data
Identifiers, reference data, payload examples and ownership.
03
Acceptance
The business outcome that proves the connection works.

THE DETAIL THAT MATTERS

Give each system a clear responsibility.

Give each system a clear responsibility.
System layer	Typical information	Integration question
ERP	Orders, items and business references.	Which record is the source of truth?
WMS	Receiving, shipping and location context.	Which activity produces the event?
Serialization source	Unit-level product information.	Which identifiers and relationships are available?
Trading partner	Event payloads and responses.	What does the recipient need to interpret?